Landlords & Agents

Our Company has evolved from the need to provide cost effective property repairs and maintenance, supported by a prompt and efficient service for our very own property portfolios. We fully understand the sometimes fragile relationships between Tenants and Landlords. This is why we developed our very own in-house Landlords Charter, where we train our staff on specific services level requirements for agents and landlords.

Landlords Charter

Our Landlords Charter ensures that we always give an exacting service to both landlords and agents.

  • Verbal and written estimates available on request
  • Real emergency telephone number
  • 4 hour emergency response time
  • 24 hour emergency repair target
  • Urgent and routine works completed 5 & 15 days
  • Timed appointments made and kept
  • All works completed quickly to reduce void periods
  • No inappropriate discussions about repairs with tenants

Specific Landlord & Agent Services

Services of specific interest to Landlords and Letting Agents include:

  • Quick re-let preparation works
  • Decoration and touch ups
  • Property cleaning & clearances
  • Carpet cleaning and replacement
  • Landlord safety checks
  • Furniture repairs and replacements
  • Appliances repaired
  • Lock changes
  • Inventory and interim inspections
  • Schedule of dilapidations
  • Pest control
  • Garden tidy

We work closely with landlords and agents, as part of the team, helping to provide an efficient tenancy management services. We can tailor our reporting, monitoring, communication and accounting services to accommodate individual client needs.